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Resolve a Complaint
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XCEED Mortgage Corporation values your business and we want to ensure that
your experience is as pleasant and efficient as possible. We will respond
to your complaint in writing, outlining how we plan to address and resolve
the issue.
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Contact XCEED
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If you have experienced any problems during the funding process,
please contact XCEED's Complaint Resolution Dept.:
Resolutions Officer
XCEED Mortgage Corporation
18 King Street East, 10th Floor
Toronto, ON M5C 1C4
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If you have experienced any problems following the closing of
your mortgage, please contact XCEED's Service Dept.:
English 1-877-775-2970
xceed@lenderservices.ca
French 1-866-475-7777
hypothequexceed@lenderservices.ca
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Escalate to Financial Services Commission of Ontario
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If you are not satisfied with our Complaints Resolution Process, please contact:
QualityService@fsco.gov.on.ca
Quality Service
Corporate Services Division
Financial Services Commission of Ontario
5160 Yonge Street, Box 85
Toronto, Ontario
M2N 6L9
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